Frequently Asked Questions

Airdeer A1 can be operated while plugged. However, we do not recommend to keep the unit plugged in at all time because it may be harmful to the battery.

The item I have, the hole itself is about 6.7 inches square, the diagonal size is 8.7 inches, which is larger than similar products on the market.

Airdeer A1 trash can is not water resistant, but it's okay to be drenched in a small amount of water, please pay attention to dry the infrared sensor window in time.

Airdeer A1 trash can dimensions are 16.2 x 9.6 x 11.0 inches, with a capacity of 4.1 gallons.

Right now we only have the 4-gallon size of Airdeer A1. But we will release a larger model soon. Please stay tuned to our social media and newsletter for the latest information.

Thanks for asking. Actually, you can open the lid without bending down and waving your hand. Airdeer A1 trash can has the function of bending your knees to open the lid. You can open the lid by bending your knees slightly to touch off the sensor.

Airdeer trash cans do not have any California restrictions.

Airdeer’s battery is integrated in the unit so there is no option to buy a separate charging unit. This battery is the latest type lithium battery, which can be used for a long time.

The only odor I have ever smelled is when you seal the bag. You will get a brief faint smell of burning plastic. This is normal with any sealing mechanism.

Any power adapter with a USB interface, a voltage of 5V, and a current greater than 1A can be used.

When the trash can voice prompts "Low battery, please charge", please use the attached charging cable to connect a power adapter with a voltage of 5V and a rated current of 1A or more to charge. The charging status lights up red, and lights up green when full.

Do not rinse or soak Airdeer A1 in water. Use a lightly dampened cloth with or without a cleaning product that's safe for ABS (Acrylonitrile Butadiene Styrene) material and then wipe the dirt or waste.

By using patented flexible packaging method, Airdeer refill ring is suitable for self-sealing trash cans with opening sides length of 16cm to 17cm.

Its initial shape is a square ring with an inner side length of 170mm, an outer side length of 220mm and a height of 40mm. As it is soft packed it can be turned into other shapes such as round or rectangular. So the important dimension is the inner circumference of the ring.
The inner circumference of airdeer’s refill ring is 660mm.It can be loaded into a self-sealing trash can with a circumference of 560mm-660mm inside the mouth of the barrel.

It only works with Airdeer Refill Bag Rings. They can be found right here on airdeertech.com at a very good price. You get 20 bags per ring. It's a good deal and so easy get.

Airdeer Refill Rings are sold in packs of 6 and 12 rings, each ring containing 20 bags, the price ranges between $29.00 to 39.00

You can purchase online from airdeertech.com

I'm not sure how heavy used cat litter gets, each filled bag can hold up to about 3.5kg (7 lbs)

It's mostly fine as long as the lid stays closed. Once it opens, the smell escapes. I purchased the Arm and Hammer trash deodorizer powder and that helps some. I don’t think anything will eliminate dog poop smell completely. A better way is to pack and seal the waste in time with Airdeer A1 self-sealing smart trash can.

Here's how to change the refill ring: https://www.youtube.com/watch?v=